The Night Dispatch Team

Improving the Dispatcher/Trucker Relationship

Dispatchers serve an important role in the trucking and freight industry, ensuring that everything stays on course and arrival times are met. Should an issue arise, the dispatcher is there to respond and take action.   Yet, despite their importance, there can be a little contention between the drivers and the dispatchers. Dispatchers are sometimes seen …

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Common Freight Mistakes and How to Reduce Them

In some ways, the freight world is not so different from the production side of a theatre or concert. The recognition for what they do is often small, but the demands are almost unfairly high. If you do everything right, no one will even notice.  When something goes wrong, all the attention is directed to you.  In the freight industry, the show never stops. That’s …

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How Small Companies Can Compete

As a small business, it can sometimes feel impossible to compete against the big names of the industry. Not only are they already known by all of your potential customers, but they have resources far beyond what you do. They can make promises, offer services, and set prices that you can’t.  Some small businesses try anyway, and the results are generally …

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Advantages of Using 3rd Party Dispatch

Dispatch is the pulse of the trucking world. In order to operate effectively, you need a trained dispatch team in place. But many companies, particularly smaller ones, lack the resources to fund the level of dispatch services they need. Particularly 24/7 dispatch. The good news is, there’s a solution to this problem: third-party dispatch. Third-party …

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