When asked what it is that we do for our clients and how we help them, our answer is simple: it’s in the name! First and foremost, we offer night dispatch services to freight carriers, brokers, and 3PLs. By working with us, small to medium sized companies are able to provide the best service for those they are in contract with by allowing their deliveries to remain on schedule and without issue, all while keeping their own employees happy.
We take the stress out of having to remain on call 24/7 to deal with any issues that may cause your deliveries to get off schedule. Think of us as an extension of your team, working overnight to ensure your operation is running smoothly. We will handle all communication to resolve issues in a timely manner, keeping your deliveries on schedule and your company operating efficiently.
24 Hour Freight Tracking and Dispatch Services
We understand how difficult it can be for smaller companies to have the ability to track their freight at all hours of the day, as most of them don’t have a dedicated on-staff night team. That’s where we come in!
It’s essential to be able to keep up with your freight, know where it is at all times, and ensure it doesn’t run into any issues that would cause it to get off schedule. That being said, it’s a necessity that you have a team working overnight to handle these issues and the communication needs that go along with that. Hiring employees to cover the night shift can often be difficult and costly for small to medium sized businesses, and at the end of the day isn’t always practical. Working with Night Dispatch will allow you to have access to these services without having to go through the stress of hiring employees. And the best part is, your staff will be able to enjoy their time away from the office as we will step in and be the ones “on call.”
Our truck dispatch services are ideal because our team of dedicated dispatchers become as familiar with your standard operating procedures as your own staff, and become an extension of your team that works throughout the night and on weekends to track your freight. Working with us will help your company be more efficient, and overall more profitable.
We might be commonly mistaken for a call center, but what we provide is far more than that. We become a part of your team, integrated in your procedures, and tailor our services to exactly what your needs are. We will handle all communication, tracking, and will handle any escalations that arise.
Who We Work With
Freight Carriers
It’s common for freight carriers to be required to have 24-hour dispatch services. If you don’t already have access to this, it could leave you on the sidelines and cause you to miss out on potential contracts. We are able to work with you to provide this service so you won’t miss out, and can continue growing your business and become more profitable!
Brokers
If you’re managing multiple carriers and looking for a solution to communicate after hours with your customers, we’re the ones to call. Working with us is not only cost-effective, but will provide a much needed service to keep your carriers running efficiently and on schedule.
3PLs
Our team has the experience needed to provide freight tracking solutions for both your company drivers and owner/operators. Working with us will ensure nothing slows up your deliveries and your afterhours tracking is always taken care of.
Start Working With Us Today
If you want to take some of the stress off of your staff, schedule more deliveries, and be more profitable, consider working with our team for your night dispatch and 24-hour tracking needs. Contact us today to get started!
