Blog

Keeping Truck Drivers Happy

If you’re running a logistics company, it should be a top priority to keep your drivers happy. After all, without them, you can’t get your deliveries to their destination. And if you want to provide top tier service by ensuring prompt deadlines while maintaining safety, you need to retain your best drivers.  Driver retention is a serious issue in the logistics industry. To keep your drivers, you need to make sure they stay happy. It’s not as simple as paying them more money (though that can help). Here are a few areas to focus on to keep your drivers satisfied.  Consistency  If you expect consistent performance out of

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Causes for Late Deliveries in Trucking

The freight world is all about accuracy. The right items are supposed to get to the right place in the right condition at the right time. In a perfect world, that’s exactly what would happen. Unfortunately, we do not live in a perfect world and sometimes, deliveries are late.  By understanding the most common causes for these deliveries, you can better prepare for them and handle them as they arise.   Weather  As much as our world’s technology has advanced, we have yet to be able to control the weather. In fact, sometimes we struggle to accurately predict it at all. Whether

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What You Should Expect from Your Dispatcher

In the freight world, situations can quickly shift. Road conditions change. Deadlines move. Weather runs wild. All of these surprises need to be effectively communicated to your drivers and your customers.   This is where the dispatcher comes in.  While the operators navigate the roads, dispatchers navigate the complexities of freight schedules. That means you need to have high expectations for your dispatching team. If they’re not able to effectively do their job, you’ll end up with missed deadlines, frustrated drivers, and upset customers.  But it’s not enough to say you have high expectations for a dispatcher. You need to list out what you need, share

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Improving Freight Visibility

Everyone wants a visible supply chain. More than wanting it, some companies will demand it. Many manufacturers, sellers, and retailers require 100% visibility from anyone they work with. The last thing you want to do is miss out on a promising contract because you can’t meet the visibility requirements.  The good news is, with modern practices and today’s technology, even small-to-midsized logistics companies can provide an unprecedented level of visibility. It starts with the right tools.  Utilizing Modern Software  Today’s transportation management systems (TMS) play a big role in maintaining efficiency and visibility. It integrates with GPS, scheduling software, tracking systems, and more, adjusting to changes and monitoring progress in real

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Frequently Asked Questions About Our Night Dispatch Services

While there are other companies out there who offer third-party dispatch services, Night Dispatch is quite unique in what we do and how we do it. This has led to quite a few reoccurring questions over the years. To help give you a better idea of how Night Dispatch is different, we thought we’d share the answers to some of the questions you’re probably wondering about.  What Makes Night Dispatch So Unique?  For starters, our company focuses solely on providing overnight dispatch services within the logistics and transportation industry. While other dispatch companies might offer services to a variety of fields, we only

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The Difference Between Dispatch Contractors and a Dedicated Dispatch Team

For small or even medium-sized logistics companies, it can be difficult to employ a full-time, 24/7 dispatch team. However, many contracts these days require 24/7 dispatch. In other words, if you can’t provide it, you’re going to miss out on a lot of business.  And so, many companies turn to third-party night dispatch services to make up the difference. Some will hire remote dispatch contractors to fill in the gaps. A better solution, however, is to employ a dedicated dispatch team like Night Dispatch to cover your overnight dispatching needs.  What makes us different from traditional dispatch contractors? Let’s take a look!  Availability  Dispatch contractors are essentially a

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