Blog

Frequently Asked Questions About Our Night Dispatch Services

While there are other companies out there who offer third-party dispatch services, Night Dispatch is quite unique in what we do and how we do it. This has led to quite a few reoccurring questions over the years. To help give you a better idea of how Night Dispatch is different, we thought we’d share the answers to some of the questions you’re probably wondering about.  What Makes Night Dispatch So Unique?  For starters, our company focuses solely on providing overnight dispatch services within the logistics and transportation industry. While other dispatch companies might offer services to a variety of fields, we only

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The Difference Between Dispatch Contractors and a Dedicated Dispatch Team

For small or even medium-sized logistics companies, it can be difficult to employ a full-time, 24/7 dispatch team. However, many contracts these days require 24/7 dispatch. In other words, if you can’t provide it, you’re going to miss out on a lot of business.  And so, many companies turn to third-party night dispatch services to make up the difference. Some will hire remote dispatch contractors to fill in the gaps. A better solution, however, is to employ a dedicated dispatch team like Night Dispatch to cover your overnight dispatching needs.  What makes us different from traditional dispatch contractors? Let’s take a look!  Availability  Dispatch contractors are essentially a

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Outsourcing Your Dispatch Without Moving It Overseas

Dispatch is critical to making sure your drivers know what’s happening around them. A quality dispatcher does more than rely obvious information over the radio.  They operate as an extension of your company, providing key oversight and real-time updates that can make or break your delivery schedules. That includes finding loads, redirecting drivers in case of construction/weather/accidents, rerouted delayed shipments, maintaining compliance, handling customer service, and more.  Housing your own dispatch team, however, can get pricey. Especially when it comes to night-time dispatch. That’s why many companies try to cut it out, automate it, or outsource it.  While many blue-collar jobs have been either automated or outsourced in recent

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Staying Safe While Driving Truck at Night

Night time trucking can offer some advantages. The roads are empty. Construction is often shut down until dawn. The pay might even be higher. But night drives also come with their own set of challenges and risks.  Whether you prefer nights or days, there’s a good chance you’ll find yourself driving under the moonlight sooner or later. Here’s some advice from the pros on how to keep alert and stay safe while reaching your final destination on time.  Get Rest  It might be obvious, but that doesn’t make it any less important. The best thing you can do to stay alert and awake is to make sure

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Improving the Dispatcher/Trucker Relationship

Dispatchers serve an important role in the trucking and freight industry, ensuring that everything stays on course and arrival times are met. Should an issue arise, the dispatcher is there to respond and take action.   Yet, despite their importance, there can be a little contention between the drivers and the dispatchers. Dispatchers are sometimes seen as the hovering parent, telling the driver how to do their job, where to go, what they’re doing wrong, etc. If the driver doesn’t listen to the dispatcher or respect them, things could get off course. Or the dispatcher could be left in the dark

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Common Freight Mistakes and How to Reduce Them

In some ways, the freight world is not so different from the production side of a theatre or concert. The recognition for what they do is often small, but the demands are almost unfairly high. If you do everything right, no one will even notice.  When something goes wrong, all the attention is directed to you.  In the freight industry, the show never stops. That’s why it’s in the best interest of any shipping company to keep their errors as minimal as possible. We’ve put together a few of the more common freight mistakes, as well as tips on how to avoid them.  Guessing Shipment Costs  We all know rates can

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